Abandoned Project Policy

A project is considered 'Abandoned' or 'Inactive' if the client fails to communicate, provide feedback, or deliver required assets for a significant period.

• Phase 1 Inactivity: No response for 30 consecutive days.
• Phase 2 Abandonment: No response for 60 consecutive days.
• Communication includes email, phone calls, and project management updates.

Once a project is flagged as inactive or abandoned, specific actions will be taken to reallocate our resources.

• The project will be removed from our active development queue.
• Staging sites and temporary hosting environments will be suspended.
• All work completed up to that point remains billable, and no refunds will be issued.

Clients wishing to resume an abandoned project must submit a formal reactivation request.

• Reactivation Fee: A mandatory fee (typically 10-20% of project value) to cover rescheduling.
• New Timeline: A new project timeline will be issued based on our current availability.
• Updated Rates: If market rates or technology costs have increased, the project quote may be adjusted.

Projects that remain abandoned for more than 180 days are subject to final termination.