Website Maintenance Policy

Website maintenance includes regular updates and monitoring to ensure your site remains secure, functional, and up-to-date with the latest web standards.

• CMS and Plugin updates (e.g., WordPress, Shopify).
• Security monitoring and malware scanning.
• Monthly performance audits and database optimization.
• Fixing broken links and minor CSS/layout glitches.

Maintenance clients receive priority technical support for any issues arising from the developed code or managed infrastructure.

• Email and helpdesk support during business hours.
• Emergency assistance for site-wide outages.
• Support for third-party integrations (subject to API availability).

Maintenance plans are designed to keep the existing site running smoothly and do not include major new development or external costs.

• Developing new pages or complex custom features.
• Costs for third-party premium plugins or themes.
• Marketing services such as SEO, SEM, or content writing.
• Recovery from issues caused by client-side code modifications.

Maintenance services are billed on a recurring monthly or annual basis.

• Invoices are sent 7 days before the start of the next period.
• Failure to renew may result in immediate suspension of maintenance tasks.
• Unused support hours do not roll over to the next month.