Terms & Conditions

By accessing or using the services provided by Global IT Solutions, you agree to be bound by these Terms and Conditions. These terms apply to all clients, visitors, and others who access or use our services. If you disagree with any part of the terms, you may not access our services.

Global IT Solutions provides software development, web design, digital marketing, and consultancy services. The specific scope of work for each project is defined in the approved quotation, proposal, or Service Level Agreement (SLA).

• Project timelines are estimates and may vary based on client feedback.
• Any work outside the initial scope will be billed separately.
• We reserve the right to refuse service to anyone for any reason at any time.

Clients agree to pay all fees according to the payment schedule outlined in the project invoice or agreement.

• Advance payments are required before project commencement.
• Final delivery is contingent upon full payment of all outstanding dues.
• Late payments may incur interest or service suspension.

Ownership of the final product is transferred to the client only after full payment of all project fees.

• The client retains ownership of all content provided to us.
• We retain ownership of proprietary tools, base code, and frameworks used in development.
• Unpaid projects remain the sole property of Global IT Solutions.

Global IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Any disputes arising out of or relating to these terms shall be resolved through good-faith negotiations. If a resolution cannot be reached, the dispute shall be governed by the laws of Bangladesh and settled in the courts of Dhaka.