Third-Party Software Policy

To provide feature-rich solutions, we often integrate third-party software, including plugins, themes, APIs, and cloud services.

• Content Management Systems (e.g., WordPress, Strapi).
• Functional Plugins & Themes (e.g., Elementor, WooCommerce).
• Third-Party APIs (e.g., Google Maps, Stripe, WhatsApp API).
• Infrastructure Services (e.g., Cloudflare, AWS, DigitalOcean).

Global IT Solutions acts as an integrator of these services but does not own or control them.

Third-party software providers frequently release updates that may impact your project's functionality.

• We are not responsible for site breaks caused by automatic third-party updates.
• Fixing compatibility issues arising from new software versions is considered 'New Work' unless covered by a maintenance plan.
• We recommend managed maintenance to ensure safe, tested updates of all components.

Ongoing costs for premium third-party tools are the responsibility of the client.

• Clients must maintain active subscriptions for premium themes/plugins.
• Expired licenses may lead to security vulnerabilities or loss of features.
• We assist in procurement but do not cover these recurring operational costs.

While we choose reputable software, all software is subject to potential vulnerabilities.

• We follow best practices to secure third-party integrations.
• We are not liable for 'Zero-Day' exploits or breaches in third-party code.
• Emergency patching for third-party vulnerabilities is billed separately.