Invoice & Late Payment Policy

All invoices issued by Global IT Solutions are due within the timeframe specified on the invoice, typically 7 days from the date of issue unless otherwise agreed.

• Invoices are sent via email and our client portal.
• It is the client's responsibility to ensure billing information is up-to-date.
• Partial payments are only accepted if explicitly approved in writing.

Payments not received by the due date may be subject to late fees to cover administrative costs and interest.

• A fixed late fee of $15 or 5% of the invoice total (whichever is higher) may be applied.
• Monthly interest of 1.5% may be charged on outstanding balances.
• Recurring late payments may result in a requirement for full upfront payments.

To maintain the quality of our services for all clients, we may suspend active services for accounts with significantly overdue balances.

• Services may be suspended if an invoice is more than 15 days past due.
• Suspension includes hosting, technical support, and active development.
• A reactivation fee may be required to resume services after suspension.

Invoices remaining unpaid for more than 90 days may be referred to an external collections agency or subject to legal action.